Where To Buy and Best Prices

Can I buy from you direct?

Sorry we do not sell direct to consumers but there is a wide assortment online or available through your normal Rapesco dealer, visit our Where To Buy page to find yours.

Where can I find prices for your products?

We recommend searching online or ask your office products supplier for the best prices on Rapesco products

Are Rapesco products available from the Wholesaler?

Yes, the UK wholesalers heavily stock and promote the Rapesco range

Are Rapesco products sold internationally?

Yes, available in most countries Worldwide

I have purchased a product on eBay from a private seller, is it still covered by the guarantee?

Our guarantee is limited to the original retail purchaser therefore, the seller on eBay would have to be identifiable as a retail seller and have bought the product either direct from us or an authorised distributor. If you have purchased the product from a private seller, the manufacturer’s warranty would not be valid.

Stapling

Can Rapesco staples be used in other manufacturers’ staplers?

Yes, very much so – our staples can be used in staplers from other leading brands, do check size for compatibility

Please could you advise on how to load the AV heavy-duty staplers?

For older models (AV-29 & AV-39) remove the feeder at the rear of the machine and feed the staples into the rail and then replace the feeder. For newer models (AV-45, AV-55, AV-59, AV-69 & AV-79) press the button at the rear of the product which releases the magazine (at the front of the product) and drop the staples into that magazine then push the magazine closed.

Are Rapesco desktop staplers packed with preloaded staples?

Yes, loaded and ready to use for most models

Are Rapesco EH-20F/EH-70F electric staplers supplied with a staple cartridge?

A staple cartridge with 5000 staples is supplied with the EH-70F electric stapler, but no cartridge is supplied with the EH-20F

Do you stock spare parts for your staplers?

Sorry, no we do not stock spare parts as the purchase price does not justify the cost of extra spares or repairs.

What is the “pin“ function used for on staplers?

It allows you to temporarily staple paper together with the staple fastened in a flatter shape so that it can be easily removed without using a staple remover.

What is the plastic part included in the box of some hand tackers?

This is a “Margin Edge Adjuster”, used to set the stapling depth, so the staple position is consistent.

Where can I buy staples for my stapler?

Amazon / your normal Rapesco supplier. It is really important to use Rapesco consumables for your product to ensure high performance

What is the turnaround on repairs?

Only the higher value electric stapling machines can be repaired and the turnaround is normally 7-10 working days.

Hole Punching

Which punching boards / cutters do I need for my heavy duty hole punch?

Please consult the Power Punch chart

Can I purchase replacement cutters / boards for my power punch directly from Rapesco?

Sorry, no. All replacement cutters and boards are available from Amazon or your usual supplier.

Do you offer larger than the standard 6mm hole size for punches?

Yes, 8mm punch cutter is available for 2200 (discontinied)/4400 extra heavy duty punches – please note that this does not fit the current P2200

Do you sell electric hole punches?

Sorry, no.

What market share does Rapesco have in hole punching?

We are now market leader with over 50% in the UK market share with a growing share in the International markets.

My punch doesn’t cut all the way through the paper

The most common problem is that the punch has been damaged by trying to punch too many sheets at one time and, sorry, but you may need a new one

My punch only cuts on one side

The most common problem is that the punch has been damaged by trying to punch too many sheets at one time and, sorry, but you may need a new one

The blue ends of the handle are missing where can I get replacements?

Sorry, we do not supply parts for our office products which are all distributed to reach the consumer at very competitive price points.

Can I return my hole punch for repair?

Sorry, no we do not repair these products as the purchase price for a new product is so low.

Do you offer a loan punch whilst mine is in for repair?

Sorry we do not offer loan punches and we do not repair any models of punch.

I’ve lost the paper guide for my hole punch, where can I get a replacement?

Sorry, we do not supply parts for our office products which are all distributed to reach the consumer at very competitive price points.

Are paper guides/margin adjusters available to purchase?

Sorry, no.

What is the hole spacing on the Diary Punch?

For all standard Filofax (six holes) – punch can be adjusted to fit personal, mini and A5 inserts.

Fastening, Cutting & Desktop Organisers

Please could you advise how to load the 960 tape dispensers?

Place dispenser flat with metal section facing downwards. Place reel of tape over the large wheel and push firmly into place ensuring that the beginning edge of the tape is situated to the left hand side of the tape / dispenser wheel and sticky side of tape facing outwards. Pull the beginning edge of the tape to the left and between the metal tape guide / black roller. Continue pulling the tape up towards the cutting blade. Your dispenser is ready for use.

Do you sell replacement cores (spools) for the 300/500 tape dispenser?

No as the purchase price for new products are competitive.

Do you sell replacement blades for the 300/500 tape dispenser?

No as the competitive purchase price makes replacement more cost effective.

Do you sell replacement blades for handheld and desk mounted pencil sharpeners?

No as the competitive purchase price makes replacement more cost effective,

Do you sell replacement keys for cash boxes?

No, all our cash boxes are supplied with 3 keys and can be cut at any locksmith. New replacement boxes are at a very competitive cost

Will your Supaclips fit other brands of dispensers?

No. It is very important to insist on the original Supaclip products and avoid the poor quality copies

Will the spare blades for your cutter knives fit other brands?

Yes, only knives using 9mm or 18mm blades.

Document Management

Do you sell clipboards that you can hang up?

Apart from the Executive model, all of our clipboards have a hanging hole

Do you sell landscape clipboards?

Yes, our A3 Hardboard Clipboard RMCA3001 is landscape as is our A3 Heavy Duty Clipboard 1136

If these FAQs don’t answer your question, please email your enquiry to sales@rapesco.com